Fortress Siding, LLC dba Rook Roofing, operating as Rook Roofing (“we,” “us”), respects your privacy. This policy explains what we collect through rook-roofing.com and how we use it.

Information we collect

• Information you give us. Your name, phone number, email address, property address, and any details about your roof that you provide when you call, text, email, or submit a request for an estimate.
• Information collected automatically. Standard server and analytics data such as IP address, browser type, pages viewed, and the site or search that referred you.

How we use it

• To schedule and perform roof inspections, estimates, and work you request
• To contact you about your project, including by phone, text message, and email
• To assist with insurance claims when you ask us to
• To improve the site and understand which service areas need coverage
• To meet legal, tax, warranty, and contractor-registration obligations

Text messaging

If you provide a mobile number, you consent to receive calls and text messages from us about your project, including from automated systems. Message and data rates may apply. Reply STOP to opt out of texts at any time; opting out of texts does not opt you out of phone calls about work already in progress.

Sharing

We do not sell your personal information. We share it only with: subcontractors and crews performing your work; your insurance carrier or adjuster when you ask us to assist with a claim; material suppliers and financing partners when needed for your project; service providers who run our phone, email, scheduling, and analytics systems; and authorities where required by law.

Cookies and analytics

The site may use cookies and third-party analytics to measure traffic and advertising performance. You can disable cookies in your browser; core parts of the site will still work.

Data retention and security

We keep project records for as long as needed to honor warranties and meet legal and tax requirements. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you by emailing Hello@Rook-Roofing.com or calling 717-340-9610. Some records must be retained for warranty and legal reasons.

Children

This site is not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy. The “last updated” date above reflects the current version.

Contact

Fortress Siding, LLC dba Rook Roofing
Email: Hello@Rook-Roofing.com
Phone: 717-340-9610
PA HIC #PA203681